Get expert answers on the Frequently Asked Questions (FAQs) on

Here are the answers to some common questions that our customers ask before they start using

Yes, you can cancel your reservation. The cancelation policy of the hotel will determine if there are any cancelation fees based on the date of the cancelation. The cancelation policy of the hotel can be found in the contract sent with your confirmation email.
The payment must be made to the hotel as per the payment terms in your contract.
The minimum amount that must be paid to confirm your reservation is determined by the hotel. The payment details can be found in the contract sent to you from the hotel.
Yes, but it will depend on the availability of the venue on the new date.
Usually hotels give access to a reserved venue in the late evening hours. Other arrangements can be made through coordination with the hotel.
It depends on the type of event and how much time is required by the hotel to clean up the venue for the next client. This can be arranged with the person in-charge at the hotel.

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